FAQ
Where is my order?
To track your order, please visit our tracking page:
What is your return policy?
We accept returns within 30 days of delivery – with no restocking fee and free return shipping. Items must be unworn, unused, and in original packaging with proof of purchase.
To initiate a return, contact us at shop@schweizer-wk.com. Custom-made items, sale items, and gift cards are non-returnable. Refunds are processed within 10 business days after inspection.
If you have any questions, feel free to reach out to us.
How can I contact you?
Our contact details:
📞 Phone: 030 85402727
📧 E-Mail: shop@schweizer-wk.com
Or visit us at:
🏢 Address: Rheinstraße 52, 12161 Berlin